•    Ensure efficient and smooth day-to-day IT operations across the organization
•    Provide 1st and 2nd line support to approximately 400 users across the EMEA region
•    Manage and optimize the Microsoft 365 environment, Intune and Entra ID, including user and rights management
•    Administer central IT systems, including Active Directory and cloud-based applications
•    Manage and support client hardware such as laptops, printers, mobile phones and tablets
•    Assist with network management (Cisco Meraki and Sophos)
•    Ensure servers, workstations and backups continue to run properly (Veeam, Azure Backup)
•    Monitor security and compliance within the organization (Sophos, Defender for Endpoint)
•    Drive IT projects such as migrations, automation and security improvements, taking on product and service responsibility
•    Register and document incidents and changes in the ticketing system
•    Collaborate with IT colleagues in Germany, the Netherlands, Spain and China

•    Successfully completed training in the IT sector or a comparable qualification
•    Experience in IT operations, support, applications and infrastructure with knowledge of relevant work processes
•    Proven international experience and comfortable working across cultures and time zones
•    Strong expertise in Active Directory and Microsoft 365, Intune and Entra ID
•    Experience with cloud-based applications and Azure Virtual Machines
•    Solid knowledge of networking, especially Cisco Meraki
•    Experience with backup solutions such as Veeam and Azure Backup
•    Familiarity with security tools such as Sophos and Defender for Endpoint
•    PowerShell scripting experience is a strong plus
•    Fluent in German and English; additional languages are an advantage
•    Initiative, commitment and strong organizational skills- you work independently and keep a structured approach
•    This role is to be performed on a hybrid basis (60% per month in office) with the primary office location being Kirchdorf